| |
EASYWATER is Murrumbidgee Irrigation's online and telephone water ordering system. It is designed to allow customers to place new irrigation orders, as well as monitor their water account balances at a time convenient to them, rather than just during business hours.
If you require assistance using EasyWater call 6962 0200 or drop in to the Griffith or Leeton offices.
| Through EASYWATER customers are able to: |
 Lodge new irrigation orders |
| Access up-to-date information on current entitlement, available water and orders lodged |
| Communicate with Planners |
How do I access EASYWATER
Phone 1800 822 450 - it's a toll-free number from anywhere in Australia, or
Online - click on the LOGIN link either above or on the Home page.
When ordering over the phone, you may find it useful to fill in the Preparation Sheet, located on page 2 of the Phone User Guide above, before dialing the EASYWATER order line.
Required Notice for Orders
Orders can be lodged 24 hours a day but a minimum order notice of 48 hours (2 days) is required.
Crop types
Crop type Code |
Crop Groups |
Crops included |
Irrigation Timing |
01 # |
Citrus |
- |
Throughout the year |
02 # |
Vines |
- |
Throughout the year |
03 # |
Other Fruits |
Apples, Apricots, Cherries, Nuts, Olives, Peaches, Plums / Prunes |
Throughout the year |
04 # |
Plantation |
Woodlot / Trees |
Throughout the year |
05 # |
Vegetables |
Melons, Carrots, Onions, Parsnips, Potatoes, Pumpkin, Squash, Tomatoes |
Throughout the year |
06 # |
Rice |
- |
September - March |
07 # |
Winter Cereals |
Wheat, Barley, Oats, Triticale |
August - November
February - May |
08 # |
Winter Oil Seeds |
Canola, Chickpeas, Faba Beans, Lupins, Safflower |
August – October
February - May |
09 # |
Winter Pastures |
Annual Pastures |
August - October
February - May |
10 # |
Summer Cereals |
Corn / Maize, Millet, Sorghum |
September - April |
11 # |
Summer Oil Seeds |
Soya Beans, Sunflower |
October - March |
12 # |
Summer Pasture |
Clover, Lucerne, Paspalum, Perennial Pasture |
August - April |
13 # |
Other Crops |
Cotton, Nursery, Recreation |
Throughout the year |
14 # |
Stock & Domestic |
Home Garden, Stock Dams |
Throughout the year |
15 # |
Industrial |
Factories, Feedlots, Wineries |
Throughout the year |
18 # |
Cotton |
- |
September - March |
24 hour clock conversion
Time |
Midnight |
1am |
2am |
3am |
4am |
5am |
6am |
7am |
8am |
9am |
10am |
11am |
24hr Time |
0000 |
0100 |
0200 |
0300 |
0400 |
0500 |
0600 |
0700 |
0800 |
0900 |
1000 |
1100 |
Time |
Midday |
1pm |
2pm |
3pm |
4pm |
5pm |
6pm |
7pm |
8pm |
9pm |
10pm |
11pm |
24hr
Time |
1200 |
1300 |
1400 |
1500 |
1600 |
1700 |
1800 |
1900 |
2000 |
2100 |
2200 |
2300 |
Who to Contact
| Reason for contact |
Contact point |
Telephone number |
| Ordering |
To order water
(new order) |
EASYWATER Phone or
EASYWATER Online |
1800 822 450 option 1#
www.mirrigation.com.au |
Help with EASYWATER |
MI Reception |
(02) 6962 0200 |
Changes to orders
Definitions:
A standard change is a request lodged prior to 10am on the current day for a change required the following day.
An urgent change is a request lodged on the current day or a request lodged after 10am on current day for a change required the following day. |
To change an Operating Order
(standard)
|
EASYWATER Phone or
EASYWATER Online |
1800 822 450 - Option 3# to speak to a planner, or
option 4# to message planner prior to 10am on day before change is required
Locate and view required order and use 'Include Message' option to send message to planner prior to 10am on day before change is required. |
To cancel or change a Pending Order
(standard)
|
EASYWATER Phone or
EASYWATER Online |
1800 822 450 - Option 3# to speak to a planner, or
option 4# to message planner prior to 10am on day before change is required
Locate and view required order and use 'Include Message' option to send message to planner prior to 10am on day before change is required. |
Urgent changes to
Operating Order
|
Phone your Division Operator |
Division Operator contact details
or see White Pages under Murrumbidgee Irrigation |
Urgent hanges to
Pending Order
|
Phone your Division Operator |
Division Operator contact details
or see White Pages under Murrumbidgee Irrigation |
| To shut down early, due to rain (urgent) |
Phone your Division Operator |
Division Operator contact details
or see White Pages under Murrumbidgee Irrigation |
| Other matters |
Non-urgent matters |
Your planner via
EASYWATER Phone or EASYWATER Online |
1800 822 450
www.mirrigation.com.au
|
To report a delivery problem - 6am to 6pm
After Hours
|
Phone your Division Operator
Irrigation Services and faults
|
Division Operator contact details
or see White Pages under Murrumbidgee Irrigation
Griffith (02) 6962 0262
Leeton: (02) 6953 0146 |
To report a maintenance problem
(Business hours) |
Maintenance Request
Coordinator |
Griffith: (02) 6962 0276 |
To enquire about an account
Business hrs: Mon - Fri. 8:30am to 5pm |
Customer Administration |
Griffith: (02) 6962 0200
Leeton: (02) 6953 0100 |
|
