On MI Connect customers are able to lodge new irrigation orders and access up-to-date information on current entitlement, available water, and current orders lodged. Orders can be lodged 24 hours a day. The minimum order notice for delivery to an outlet on an automated channel is 24 hours, and 48 hours for an outlet on a manual channel system. If you require assistance using MI Connect call 02 6962 0200. Login to MI Connect*Minimum requirements to login to MI Connect Main menu & Home Page explained MI Connect FAQs Checkout our ‘How to’ videos and fact sheets below on how to place and manage water orders in MI Connect: How to videos Cancel an order Check account details Check meter readings Change your password Create app shortcut Check your usage Download order reports Download water statements Forgot password Modify order Lodge multi-flow/continuous order Lodge new order Lodge repeat from current order Lodge repeat from new order Lodge repeat from past order Lodge repeat from past outlet Login Login for first time Read and clear new messages Read messages from Customer Operations Centre Send message to Customer Operations Centre See inbox messages See sent messages See your orders View cancelled orders View new messages View orders in 7-day overview View past orders View your outlets How to fact sheets Access outlet overview Cancel an order Change your password Check account details Check meter readings Check your usage Create app shortcut Download order reports Download water statements Forgot password (PDF 2.4MB)Home page overview (PDF 862.5KB) Modify an order Lodge a multi-flow/continuous order Lodge a new order (PDF 2.6MB) Lodge a repeat from current order Lodge repeat from new order Lodge a repeat from past order (PDF 1.3MB) Lodge repeat from past outlet Login (PDF 999.4KB)*The process of logging in as an authorised user is identical to a standard login. You’ll use your own unique Username/User ID and password. Login as an authorised user Login for the first time (PDF 1.7MB) See sent messages (PDF 476.4KB) See your orders Send message to Customer Operations Centre (PDF 757.2KB) View cancelled orders View messages (PDF 502.1KB) View new messages (PDF 749.5KB) View orders in 7 day overview View past orders (PDF 658.9KB)
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